We have worked with the villa owners to agree flexible booking conditions for our guests. Please see below our standard booking conditions. However you should refer to your villa holiday rental contract for the final details as these might vary.
- We have reduced the villa rental booking deposit from 50% to 30%
- You can cancel, for whatever reason, and receive your money back (less a 5% admin fee) normally up to 4 months before your holiday start date
- If the holiday can’t be fulfilled because the Spanish or Balearic government close their borders to tourists from your country of residence you will receive a credit voucher for the full amount paid to be used by the end of the following season
Strict cleaning and hygiene standards
We have always maintained very high cleaning standards and carefully follow cleaning and hygiene protocols, as established
by the Spanish government. We will of course continue to do the same to ensure the safety of our guests and team.
Our team is local and expert
We are here in Ibiza, all year round, to help resolve any issues that might arise before, during or after your holiday. Our multi-lingual team know the island backwards and offer you 24/7 on-island support during your stay.
The benefit of staying in an exclusively managed villa
We only manage a small number of luxury villas in Ibiza. This means we know the villas inside out and that we know the villa owners well which helps unpredicted situations be resolved quickly and efficiently.