After all of our recent experiences we understand that there might be some nervousness when booking your Ibiza villa holiday far in advance of your arrival date. That’s why our booking conditions give you more flexibility and more peace of mind. Due to the strong relationships we have with all of our Ibiza villa owners, we can offer you the following best in category villa holiday booking conditions;
- We have reduced the villa rental booking deposit from 50% to 30%
- You can cancel, for whatever reason, and receive your money back (less a 5% admin fee) up to 3 months before your holiday start date (reduced from 6 months)
- If the holiday can’t be fulfilled because the Spanish or Balearic government close their borders to tourists from your country of residence you will receive a credit voucher for the full amount paid to be used by the end of the following season
Strict cleaning and hygiene standards
We have always maintained very high cleaning standards and throughout summer 2021 we carefully followed the strict cleaning and hygiene protocols, as established by the Spanish government. We will of course continue to do the same to ensure the safety of our guests and team.
Our team is local and expert
We are here in Ibiza, all year round, to help resolve any issues that might arise before, during or after your holiday. Our multi-lingual team know the island backwards and offer you 24/7 on-island support during your stay.
The benefit of staying in an exclusively managed villa
We only manage a small number of luxury villas in Ibiza. This means we know the villas inside out and that we know the villa owners well which helps unpredicted situations be resolved quickly and efficiently.
Delayed bookings
Please note that the above booking conditions apply for new bookings. If you still have a delayed booking voucher then please refer to the conditions in your latest issued contract.